Terms of Service

Who Operates Hamster-Host

Hamster-Host is founded and operated by founders based in England, United Kingdom. Hosting infrastructure is located in Germany, Europe.

Service Requests

Hamster-Host currently handles hosting purchases manually. Submitting a request does not automatically create a service, guarantee acceptance, or create an active hosting account until the request has been reviewed and confirmed.

Customer Responsibilities

Customers are responsible for providing accurate contact information, keeping account details secure, using services lawfully, and ensuring that any content uploaded to hosted services complies with applicable laws and policies.

Server Location

Customer websites and hosted services may be operated from server infrastructure located in Germany, Europe. Customers should consider this when deciding whether the service is suitable for their legal, privacy, performance, or compliance needs.

Payments and Billing

Billing arrangements are confirmed manually before a service is activated. Late, failed, or disputed payments may result in suspension or cancellation of services after reasonable review.

Prohibited Use

Services must not be used for illegal activity, malware, phishing, spam, harassment, copyright infringement, abuse, fraud, attacks against networks, or other harmful behaviour.

Applicable Law Notice

Because Hamster-Host has founders based in England and infrastructure in Germany, legal and compliance matters may involve UK, English, German, EU, and customer-local requirements depending on the issue. This policy should be reviewed regularly to ensure it remains accurate.